Privacy Policy

1. Introduction

Welcome to PropVista. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, fund your wallet, book inspections, or make fractional investments through our platform.

By accessing or using PropVista, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering, verifying your identity (KYC), listing properties, or transacting on the platform. This includes:

• Personal Identification Information: Name, email address, phone number, physical address, and date of birth.
• Know Your Customer (KYC) Data: Government-issued identification, utility bills, and profile pictures required for verifying accounts.
• Financial Information: Wallet transaction logs, payment callbacks, bank details, and investment records.
• Usage and Technical Data: IP addresses, browser types, page interaction statistics, and cookies.

3. How We Use Your Information

We use your personal data to power the core services of PropVista, specifically:

• To verify your identity and protect against fraud, money laundering, and unauthorized access (KYC verification).
• To process transaction instructions, including wallet funding, property purchases, lease renewals, and fractional investments (Buy2Sell).
• To share relevant property details or inspection requests with verified agents to facilitate physical viewings.
• To track user referrals, calculate MLM program points/bonuses, and manage the gamified token economy.
• To send email updates, newsletters, alert notifications, and transactional receipts.

4. Sharing Your Information

We do not sell or lease your personal information to third parties. We only share your details in the following circumstances:

• With Real Estate Agents: If you book a property inspection or post an urgent request, the assigned agent will receive your contact details to coordinate the viewing.
• With Service Providers: Payment gateways and KYC verification processors to complete secure authentication and funding.
• For Legal Compliance: When required by law, regulatory authorities, or in response to a court order to protect the safety or integrity of PropVista.

5. Security of Your Data

We implement industry-standard technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed without authorization. Your financial data is securely transmitted via SSL encryption, and sensitive KYC documents are encrypted and restricted to authorized compliance officers only.

However, no electronic transmission over the internet or storage system is 100% secure. While we strive to protect your personal details, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have legal rights regarding your personal information, including:

• The right to access the personal data we hold about you.
• The right to request corrections or updates to inaccurate or incomplete information.
• The right to request deletion of your account and personal data, subject to legal or audit-related retention requirements.
• The right to opt-out of marketing newsletters or general alerts at any time.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please feel free to reach out to our privacy compliance team: